OTIS

Reporting to: Dir, Parts Center, China

Position Specification:

· Lead and manage spare part daily operation, serve China Area and Overseas Otis Units needs

· Lead and manage spare parts sales team, assign sales tasks and monitor their execution

· Analyze sales data, evaluate sales performance, adjust sales strategies in timely manner to increase sales revenue

· Control sales costs and ensure the profit margin of spare parts sales

· Execute CPC long term business strategy.

· Support CPC Leader to improve CPC P&L, deliver annual service contribution according to plan target

· Manage the existing business division and develop new sustainable business.

· Handle customer complaints, resolve after-sales issues and improve customer satisfaction

Principle Working Relations:

All functions resides in China Parts Center, including but not limited, HR, Administration, Engineering, Manufacturing, Quality, and Finance.

Qualification Requirement:

· Education: Bachelor/diploma or master’s degree

· Experience:

a) at least 15 years’ experience in manufacturing/engineering, preferably with industries working experience and multi-companies operational management practice.

b) Team management experience.

· Language: Fluent English.

· Other Key Competencies:

a) Good communication and negotiate skill

b) Performance driven

c) Strong logical thinking

d) Mindful decision making

e) Perseverance and compression resistance